Hosted Exchange 2010 - Overview

THE ADVANTAGES OF HOSTED EXCHANGE

Email, collaboration and scheduling tools have become critical factors to the success of any business. Unfortunately, small and mid-size businesses (SMBs) often lack a large IT budget or in-house team to implement and maintain the sophisticated messaging software they need. Yet SMBs need this critical toolset in order to succeed in the marketplace. Microsoft Exchange is used by the majority of large corporations for their email, calendars, contacts and files. Exchange powers the full collaboration functions of Microsoft Outlook 2007, such as group calendars, contacts and file-sharing.

OUR HOSTED EXCHANGE 2010 SOLUTION

We provide the latest version Exchange 2010 as a hosted service. You can subscribe to this on-demand service for a low monthly fee – instead of paying tens of thousands of dollars upfront for expensive servers and software licenses, hiring specialist IT staff to install and maintain the system and being responsible for a 24x7 infrastructure. We let you focus on your core business.
Hosted Microsoft Exchange 2010 means that we provide all hardware and software, then run and maintain it for you in one of our Tier-4 data centers. You pay a low monthly fee, and can access your email using Outlook® or Entourage® on your desktop, Outlook Web Access (OWA) in any web browser, or wirelessly from a device like the BlackBerry® or iPhone.

What's Included with Hosted Exchange?
 

	Operations Inc Hosted Exchange	In-house Exchange and IT staff
Software licenses
Enterprise-grade hardware
24x7 support		unlikely
100% Data Protection Guarantee as part of our overall 99.999% SLA
Tier-4 data center with redundant power, cooling and network connections
Regular backups		possibly
Anti-virus, anti-spam		possibly
Wireless options		separate licenses and servers needed

Operations, Inc hosted Exchange 2010 service comes with all the features you need for enterprise-strength email. Our easy-to-use Control Panel provides secure administration capabilities, allowing you to create mailboxes, set email aliases, mailbox size limits, forwarding and other e-mail features via an easy-to-use, web-based interface. All Exchange 2010 licenses include shared folders, shared calendars, shared contacts, shared tasks, public folders, mobile device access (ActiveSync), Outlook 2007, and Outlook Web Access (OWA). Microsoft Outlook 2007 Unlock the features of Microsoft Outlook including wireless access (optional add-on) to your smart phone, shared calendars, shared addresses and organize your entire schedule. Anti-Virus and Spam Filtering We provide Postini, the industry's leading provider of on-demand email security and compliance, FREE with every hosted Exchange 2010 account.  Postini protects your mailboxes from viruses, spam, phishing, fraud, and other attacks; encrypt messages to ensure confidentiality and privacy. Free SharePoint Receive free SharePoint account with 50 MB of space included with any hosted Exchange 2010 account. Easy Management Easy-to-use self manage Control Panel provide your administrator and your end users with an easy-to-use interface to effortlessly make important changes to your account. All Hardware and Software Support Operations, Inc provides all the hardware and software that you need for a full Exchange 2010 configuration.

WHAT THIS MEANS FOR YOUR EMAIL

People running Exchange as their email server typically use Outlook as email.
Among many advanced features, this lets them:

• Securely access email remotely via the web or a mobile device like a BlackBerry or iPhone
• View colleagues’ up-to-date calendars and schedule meetings
• Assign and manage company tasks on central ‘to do’ lists
• Manage contact information of employees and customers and access it anytime

Exchange is a quantum leap from basic POP3 or IMAP4 email, which is most suited for home and personal use, and makes your team much more productive through constant access to email, shared calendars and contacts.

To help you understand the productivity-boosting options that hosted Exchange 2010 offers, here is a comparison of Outlook/Exchange 2010 versus basic email options: 

	Exchange Server 2010	POP3 / IMAP4
Group scheduling
Send out meeting requests, then track and update them
Shared calendars and side-by-side calendar views
Access to personal and shared address books from remote locations
Single sign-on for email and network access
Connections over the Internet are secure		some solutions
Server-side spam filtering		some solutions
Ability to categorize email and flag it for follow up		partial
Ability to add voting buttons to a messages
Automatic out-of-office reply
Ability to recall sent messages
Support for multiple-computer access		partial
Access to email via Web browsers and mobile browsers, Outlook Mobile in Windows Mobile-based Pocket PCs, Pocket PC Phone Edition and Smartphones		non-microsoft products are typically required
Outlook Cached Exchange Mode for working with intermittent Web connection (eg dial-up)		some solutions offer caching
Offline email, calendar, contacts, and public folder support		partial
Access to public folders for sharing documents and information		individual email folder access in IMAP
Basic email support for SMTP, POP3, and IMAP4
Easy management of Outlook and Exchange Server profiles across multiple machines to lower support costs